CardHero

CardHero

Terms and conditions

Introduction  
Welcome to CardHero. These terms and conditions outline the rules and regulations for the use of CardHero services. By accessing and using our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our services.  
Services  
CardHero provides digital card creation and customization services for users. By using our services, you agree to comply with the terms set forth in this document.  
User Accounts  
To use CardHero services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.  
Account Termination: CardHero reserves the right to suspend or terminate your account if you violate these terms and conditions or engage in any activity that is fraudulent, abusive, or harmful to CardHero or other users.  
Orders and Payments  
Order Process: Users can place orders for digital cards through the CardHero platform. All orders must comply with the guidelines and specifications provided by CardHero. 
 
Querying received Orders: If you need to query an order you have received, please do so within 7 working days of receiving the goods. 
 
Querying dispatch Orders: If you need to query an order that you have not yet received, please do so within 7 working days from the receipt of the order confirmation email. It is the user’s responsibility to keep their email address up to date to receive these confirmations. You can update your email address directly through your online portal by going to your profile page. 
 
Payment Terms: Payment for orders must be made in accordance with the pricing and payment terms outlined on the CardHero platform. All payments are non-refundable except as expressly provided in these terms and conditions.  
Small Orders: Orders that do not meet a minimum quantity threshold may incur an additional credit deduction. This deduction is necessary to cover the costs associated with processing small orders. The specific threshold and additional credit deduction will be clearly indicated on the CardHero platform at the time of order placement.
  
Customer Data: By sending personal data to us via our online portal, you authorize us to keep this on our online portal platform. Personal data uploaded will be purged after 6 months, after which either CardHero or the user will not have access to the data on each order.  
Intellectual Property  
Ownership: All content, including text, graphics, logos, and software, available on CardHero is the property of CardHero or its content suppliers and is protected by intellectual property laws.  
User Content: By submitting content to CardHero, you grant us a non-exclusive, royaltyfree, perpetual, and worldwide license to use, reproduce, modify, and distribute your content in connection with our services.  
Data 
Please note that CardHero purges uploaded card data periodically. We would suggest saving the data for your ID Cards on your personal device so they can easily be reuploaded should the need arise.    
Privacy  
Your privacy is important to us. Please review our Privacy Policy at www.lesar.co.uk  to understand how we collect, use, and protect your personal information.  
Limitation of Liability  
CardHero shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability to you for any claim arising out of or relating to these terms and conditions or the use of our services shall not exceed the amount paid by you to CardHero in the 12 months preceding the claim. 
Changes to Terms and Conditions  
CardHero reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the CardHero platform. Your continued use of our services after any changes constitutes your acceptance of the new terms and conditions.  
Governing Law  
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which CardHero operates. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.  
 
Contact Information  
If you have any questions or concerns about these terms and conditions, please contact us –  
Email: [email protected] 
Tel: 0333 7000 125 
Address: 4 Sentinel Court, Wilkinson Way, Blackburn BB1 2EH  
By using CardHero services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.  
CardHero is a product of Lesar UK LTD